Privacy Policy

Last updated: 2 September 2026

This policy explains in general terms how Plextain Services Limited handles personal information received through this website and related communications.

Information you provide

When you contact us, you may provide your name, company, telephone number, email address, product requirements and other information included in your message. We use this information to understand and respond to your enquiry, prepare relevant communications and maintain appropriate business records.

Website and server information

Our hosting provider may automatically process technical information such as IP address, browser type, requested pages, timestamps and security logs. This information may be used for operation, security, diagnostics and aggregated traffic analysis.

Third-party services

Our forms use Cloudflare Turnstile to check for automated submissions. Cloudflare processes browser and network information for this purpose under its Privacy Policy. We use a session cookie and retain hashed security identifiers and submission timestamps for rate limiting and duplicate prevention. Security records expire after 24 hours and are removed during subsequent form requests. Automobile enquiry content is processed to prepare your WhatsApp link and is not stored by the form handler.

This website links to services such as WhatsApp, Facebook and Instagram and may use a separately configured form-processing service. Those services operate under their own privacy terms. Following an external link may allow the relevant provider to process information about your visit.

Communications and retention

We may keep enquiry and business correspondence for as long as reasonably useful to respond, support a transaction, maintain records or resolve a concern. Please avoid submitting unnecessary sensitive personal information.

Information sharing

Information may be shared with service providers or supply parties where reasonably needed to handle a requirement, operate the website or comply with a lawful obligation. We do not state that information is sold.

Your choices

You may ask about personal information you previously submitted or request a correction by contacting us. Whether a request can be fulfilled may depend on applicable obligations and legitimate record-keeping needs.

Contact

Questions about this policy can be sent to info@plextain.com or directed to Plextain Services Limited, No. 230W/234W, Phase 2, Gate 2, Building Material Market F01, Kubwa, Abuja, FCT, Nigeria.